Lajpat Nagar III residents are tired of complaining the DJB authorities about getting bills that they claim are inflated. "The billing system is not at all satisfactory. They send bills without taking actual reading. It seems that the bills are sent on assumption basis," complains Harvinder Singh, president, Lajpat Nagar III RWA. "If a resident receives an inflated bill, DJB officials don't rectify the bills and instead instructed the consumer to pay part of the amount," adds Harvinder.PP Singh, a senior citizen and an agitated resident got a bill that he had never expected. He says that he had been charged on the basis of the commercial rate of his flat. "I own the front portion of basement of House number E 21 in Lajpat Nagar III and for which I am using under ground water of submersible pumps. I had already informed DJB office by writing letters to their office," he says.
PP Singh says when DJB authorities had accepted his plea earlier, then why was this issue raised again. "This makes a clear case of harassment to a senior citizen. If bills like this surprise us every time, then what else can we expect from authorities?" he asks.
"Earlier, DJB used to provide its own water meters and then there used to be no problem. But, this system changed and now there are private water meters installed at each house. What we want from the DJB is that they should provide their own water meters and must take charge of their maintenance, so that whatever problem is there with the meter, it must be under the control of DJB." suggests PP Singh.
Angry residents accompanied by RWA members met CM Sheila Dikshit and apprised her about their problems. The CM phoned DJB CEO Ramakant Goswamy, who in process assured to look into the matter personally.
"We held a camp for inflated bills and submitted the same to DJB. We hope now our problems will be solved," hopes Harvinder.
—Priyanka Narula
with thanks CITY PLUS
www.RWABhagidari.blogspot.com
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