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Lajpat Nagar III residents are tired of complaining the DJB authorities about getting bills that they claim are inflated. "The billing system is not at all satisfactory. They send bills without taking actual reading. It seems that the bills are sent on assumption basis," complains Harvinder Singh, president, Lajpat Nagar III RWA. "If a resident receives an inflated bill, DJB officials don't rectify the bills and instead instructed the consumer to pay part of the amount," adds Harvinder.