BSES Consumers Can Electricity Complaints By Dialling "39999707"

BSES consumers will soon be able to register their no power supply com- plaints by just calling up the call centre of the company.

Consumers can file com- plaints by just following the voice instructions after dialling the call centre instead of having to wait to speak to a customer service representative. The num- bers to call are 39999707 for BRPL and 39999808 for BYPL and simply enter their 10-digit consumer number printed on your electricity bill. The consumer will also get an instant acknowledgement number.

FOR DETAILED NEWS, PLZ CLICK THE HEADLINE ABOVE.

With thanks : source : Hindustan Times

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No lights? Send SMS complaint

For complaints regarding no supply or voltage fluctuations, all the consumers have to do is type BSES 'fault code' 'CRN number' and SMS it to 5545464. The various fault codes are — NC for no current, VF for voltage fluctuation and MB for outages on account of meter issues. To get bill and payment details, consumers just need to SMS their CRN number to 5545464 and immediately, they will receive the requisite details. All they have to do is type BSES BILL 'CRN number' and SMS to 5545464.

For the detailed news, please click the headline above or use the code as below with thanks to the source : http://timesofindia.indiatimes.com/city/delhi/No-lights-Send-SMS-complaint/articleshow/5550030.cms

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