Tuesday, March 26, 2013

Excessive water bills to the residents of Safdarjung enclave

I am D Sanyal, R/o St. No.4/88 A-! (3rd Flor.), Krishna Nagar, Safdarjung Enclave, New Delhi 110 029.

I received a water bill, for the period from 01.12.2012 to 24.03.2013 for a total amount of Rs.22,390/- for a family of 4 with roof top gardening (flower pots), which might consume 10 ltrs/day

Out of this, the total water consumption charges are Rs. 13346/-
                 Sewerage Maintenance charge (60%)     Rs.   8007/-  
           &    Service charge                                     Rs.   2032/-
                 Water cess extra

The following queries were made by me to DJB, for shich no reply has come so far.

 1. The sewerage maintenance is not done regularly as a matter of routine, it is only done as and when we report of contaminated water.

2   Even in the above case, we have to shell out money to make phone calls to DJB

3.  When the contaminated water flows through the DJB pipe, and sometimes it goes un noticed and a 500 ltrs. tank is filled before we notice.  Hence we spend on unwanted water and electricity to pump the same.

4.  What is the service DJB is providing apart from supplying water, that too not to the standard.

  The addition I would like to add, that if everything is alright with DJB, then why do people go for bottled water.  Is there a nexus between DJB and the Water Bottling units.

The top most objection is, that when the sewer is not cleaned regularly, why the monthly charges and why should one pay for contaminated water. 

I shall be happy if these points are raised in the joint forum.

Regards

D SANYAL

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