Friday, August 17, 2012
Thursday, August 16, 2012
No response regarding Meter reading jumping !
Dear Sir,
I am
writing this mail on behalf of my mother Mrs. Sadori Agnani, who is 87
years and unable to do such tasks. The complaint is regarding meter no.
60003894015. I have received a bill no. 010031551248 dated 31 jul 12 of
3255 units consumption in 67 days amounting to useage of over 48 units a
day which is far above the average useage of 25 to 30 units per day.
I
had complained regarding this to ccag (Refer to my trailing complaint
refered below) once I found my complaint no. 002003170463 to have been
shown as resolved without any action.
Subsequent
to my complaint I have gone and met the staff at Inderpuri Office of
your department under whose jursdiction my residence falls, on 13th Aug
12 .
I went and
met all officers starting from Customer Care Representative, Mr. Sachin
Singhal CRO, Mr. Ram Kumar, RMO and then Ms. Khanna the head there. How
ever I was not satisfied with the response since no logical or technical
reasons for excessive units consumption in this bill were given and am
filing this case for resolution.
COMPLAINT.
1. The bill for this month shows useage of 3255 units for 67 days which is far too much, and works out to over 48 units per day as against average usage of 25-30 units.
My Submission.
1. My
average usage pattern is of 25 to 30 units per month in summer months
since this connection is used exclusively for ACs mostly.
2. The
useage pattern for the present month, after receipt of this bill still
remains 25 - 30 units which I am checking on daily basis now. Before
this bill period also the usage pattern is similar.
3. The
useage pattern for the same duration last year, as given by your CCS
representative is 1484 units for 55 days, which works out to be just
under 27 units per day.
With the above details it is evident that :
(a) There is no internal wiring problems since the reading before and after the period of this bill remains in same pattern.
(b) The meter is fine and no problems - so suspecting defective meter will not be correct.
Logical Conclusion.
Since the
usage pattern has not changed my present bill for 67 days period should
be about 1675 to 1850 units as against 3255 units. There could be only
two possibilities for this excessive billing:
1. Meter
Jumping, which the RMO, Mr. Ram Kumar just refused to accept and
rejected it out rightly without any technical or logical justification.
2. I have
been UNDER BILLED in the last one year and then now since the tarrifs
have been raised charged for all the under billed units.
I would like to submit here that I was not the only case that day in the office but about 60 to 70 similar cases.
My Redress.
In view of the above I would request you to kindly reconcile and refund the excess amount billed and paid by me.
Not with standing the resolution, I have paid my bill for the period and now approach your good self for the redress.
Thanking you,
For (Sadori Agnani)
Major Ramesh Agnani(Retd)
Consultant(Telecom and Networking)
Telnet Consultants Pvt. Ltd.,
Tele : 011 - 25770693, Mob : 98111 18546
Consultant(Telecom and Networking)
Telnet Consultants Pvt. Ltd.,
Tele : 011 - 25770693, Mob : 98111 18546
Solution a must for maintaining poles
The PWD and BSES must not
be allowed to play passing the parcel on this one. The bottomline is
that there is already a victim of their failure to ensure the poles are
secure and many more could be at risk if things are not set right
immediately. The top levels of the Delhi government must intervene if
necessary to fix responsibility for the maintenance of these poles. If
the bolts that hold them firm are being stolen, merely lamenting that
fact will get us nowhere. A solution must be found. If that means more
permanent means of fixing them to the ground, it must be done on a war
footing. Meanwhile, responsibility must be fixed for the accident that
has taken place and compensation paid.
with thanks : TOI : LINK : for detailed news.
Watch out for poles toppling over
NEW DELHI: Every time you drive down the stretches recently developed for the 2010 Commonwealth Games
in east Delhi - including the area near Akshardham, ITO Chungi, Noida
Morh and Yamuna Pushta - you are courting danger. After two high-mast streetlight poles fell down near the Geeta Colony clover-leaf flyover due to missing
nuts in the base and injured a person critically, TOI has discovered
several more such poles that can topple over because of the same reason.
A TOI team visited these areas on Wednesday to discover that half of the nuts at the base of several of these 90-foot high poles were missing. One such pole near the Akshardham metro station was even found tilting at a dangerous angle. Frighteningly, neither the land-owning agency, public works department (PWD) of the Delhi government, nor discom BSES has taken any responsibility.
The way the base nuts had been removed from many poles between Noida Morh and Geeta Colony flyover showed a pattern. Several poles had three nuts missing on three corners and two nuts from the fourth corner, leaving the base structure of each pole weakened with asymmetric support.
"When these high-mast lights are secured, the base structure is planned in a way that factors in safety with respect to wind load, rain, height of pole, weight of light structure, etc. The number of nuts and their placement is also decided keeping these factors in mind. The removal of a few such nuts may keep the structure upright but it can sway and even fall due to a strong gust of wind as it's highly unstable," said a senior engineer of PWD.
A TOI team visited these areas on Wednesday to discover that half of the nuts at the base of several of these 90-foot high poles were missing. One such pole near the Akshardham metro station was even found tilting at a dangerous angle. Frighteningly, neither the land-owning agency, public works department (PWD) of the Delhi government, nor discom BSES has taken any responsibility.
The way the base nuts had been removed from many poles between Noida Morh and Geeta Colony flyover showed a pattern. Several poles had three nuts missing on three corners and two nuts from the fourth corner, leaving the base structure of each pole weakened with asymmetric support.
"When these high-mast lights are secured, the base structure is planned in a way that factors in safety with respect to wind load, rain, height of pole, weight of light structure, etc. The number of nuts and their placement is also decided keeping these factors in mind. The removal of a few such nuts may keep the structure upright but it can sway and even fall due to a strong gust of wind as it's highly unstable," said a senior engineer of PWD.
with thanks : TOI : LINK : for detailed news.
Pole falls on man, no one owns up
NEW DELHI: It wasn't a bolt of lightning but a
high-mast streetlight pole - public infrastructure planned and installed
by the state - that fell on 31-year-old Amit Jain during Saturday
afternoon's squall. Jain, who was riding his bike on the Geeta Colony
clover-leaf flyover, passed out with the shock. The falling 90-foot pole
battered his head, chest, shoulders and left hand.
Four days later, Jain lies critical and forgotten. His small family - wife Rekha and two-year-old son Aditya - faces a dark future, but the authorities have not considered comforting them in any way. There's no offer of material assistance. Instead, when TOI took up Jain's case with the road-owning agency, Public Works Department (PWD), the maintenance agency BSES, and the police, it started off a desperate game of pass-the-buck.
Police say they have registered a case under section 607 of IPC (causing hurt by act endangering life or personal safety of others) at the Shakarpur police station and are trying to pin responsibility. PWD insists it is BSES' fault as the discom is in charge of maintaining the lights. But BSES protests it did its duty by complaining to police repeatedly about the theft of base nuts that anchor the poles to the ground.
"PWD has given the charge of maintenance to BSES, and it is their sole responsibility to ensure that the lights are properly maintained in every respect," said PWD director (works) Deepak Panwar.
A representative of BSES Yamuna Power Limited (BYPL), however, claimed: "With the strong gusts of wind, a couple of high masts have collapsed. But BYPL only supplies electricity and maintains the electrical fixtures and fittings of these high-mast lights on behalf of the concerned land owning agencies".
Worryingly, BSES claimed there are several other poorly anchored lights. "Recently, in some pockets of southeast Delhi - like Noida Morh, the area near Akshardham, ITO Chungi and Yamuna Pushta - we have found that miscreants have stolen not only the electrical fittings but also the foundation nuts and bolts of high-mast lights," said the BYPL representative.
"It is still a matter of investigation to determine who is responsible for the accident. I am not personally aware of a complaint of theft in this regard. However, in the case of a public utility, theft of bolts should not be an excuse for not maintaining the security of a mast light," said DCP (east) Prabhakar.
Two such light poles fell on the loop from Shakarpur towards ITO during Saturday's squall. Occupants of vehicles following Jain's bike had a narrow escape.
with thanks : Times of India : LINK : for detailed news.
Four days later, Jain lies critical and forgotten. His small family - wife Rekha and two-year-old son Aditya - faces a dark future, but the authorities have not considered comforting them in any way. There's no offer of material assistance. Instead, when TOI took up Jain's case with the road-owning agency, Public Works Department (PWD), the maintenance agency BSES, and the police, it started off a desperate game of pass-the-buck.
Police say they have registered a case under section 607 of IPC (causing hurt by act endangering life or personal safety of others) at the Shakarpur police station and are trying to pin responsibility. PWD insists it is BSES' fault as the discom is in charge of maintaining the lights. But BSES protests it did its duty by complaining to police repeatedly about the theft of base nuts that anchor the poles to the ground.
"PWD has given the charge of maintenance to BSES, and it is their sole responsibility to ensure that the lights are properly maintained in every respect," said PWD director (works) Deepak Panwar.
A representative of BSES Yamuna Power Limited (BYPL), however, claimed: "With the strong gusts of wind, a couple of high masts have collapsed. But BYPL only supplies electricity and maintains the electrical fixtures and fittings of these high-mast lights on behalf of the concerned land owning agencies".
Worryingly, BSES claimed there are several other poorly anchored lights. "Recently, in some pockets of southeast Delhi - like Noida Morh, the area near Akshardham, ITO Chungi and Yamuna Pushta - we have found that miscreants have stolen not only the electrical fittings but also the foundation nuts and bolts of high-mast lights," said the BYPL representative.
"It is still a matter of investigation to determine who is responsible for the accident. I am not personally aware of a complaint of theft in this regard. However, in the case of a public utility, theft of bolts should not be an excuse for not maintaining the security of a mast light," said DCP (east) Prabhakar.
Two such light poles fell on the loop from Shakarpur towards ITO during Saturday's squall. Occupants of vehicles following Jain's bike had a narrow escape.
with thanks : Times of India : LINK : for detailed news.
RWAs slam DJB's plan to privatise water distribution
Several resident welfare associations (RWAs) have punctured holes in
Delhi Jal Board's (DJB) claim of taking along all stakeholders on its
public private partnership (PPP) model for 24X7 water in three pilot
project areas.
In a report about the project published in HT on August 14, Jal Board CEO Debashree Mukherjee had claimed: "We have held
bhagidari meetings with RWAs in these areas and also involved the area
MPs, MLAs and local DJB staff."
Rev ZS Peters, president of RWA Golf View Apartments, Saket, said:
"We are unaware about such Bhagidari meetings. The DJB has not held any
meeting with us. A private party will definitely increase water charges,
otherwise why would it invest?"
"Which RWAs has the DJB met? I am the chairperson of the resident
ward committee for Malviya Nagar (umbrella organisation of all RWAs).
The DJB has not held any meeting with any of our members," said Payal
Aggarwal, who also represents RWA Sarvodaya Enclave.
She said the residents have already started getting 200% inflated
bills "even before they have started any work for infrastructure
development".
People's Action, a consortium of residents' bodies, too, has taken up
the matter with the DJB. "Despite RWAs disapproving privatisation,
Delhi government is hell bent on proceeding with unfriendly policies,"
said Ashutosh Dikshit, a member.
with thanks : Hindustan Times : LINK : for detailed news.
Wednesday, August 15, 2012
Prime Minister Manmohan Singh's speech on India's Independence Day from the Red Fort:
I greet you all on this anniversary of our Independence.
The leaders of our freedom movement, under the stewardship of Mahatma
Gandhi, had dreamt of an independent and prosperous India. On this day
in 1947, Pandit Jawaharlal Nehru took the first step towards the
realization of that dream by hoisting the Tricolour at the Red Fort. The
journey we began on 15 August, 1947 is now 65 years old. We have
achieved much in these 65 years.
Today is certainly a day to celebrate the success of our democracy.
However, on this occasion we should also introspect about what remains
to be done. We would achieve independence in the true sense only when we
are able to banish poverty, illiteracy, hunger and backwardness from
our country. This would be possible only when we learn from our failures
and build on our successes.
Brothers and Sisters,
You are aware that these days the global economy is passing through a
difficult phase. The pace of economic growth has come down in all
countries of the world. Seen together, the European countries are
estimated to grow at 0 percent this year. Our country has also been
affected by these adverse external conditions. Also, there have been
domestic developments which are hindering our economic growth. Last year
our GDP grew by 6.5 percent. This year we hope to do a little better.
We cannot do much about the conditions that prevail outside our
country. But we must make every effort to resolve the problems inside
our country so that our economic growth and the creation of employment
opportunities in the country are again speeded up.
While doing this, we must also control inflation. This would pose
some difficulty because of a bad monsoon this year. However, we have
taken many measures to deal with the situation. In districts where there
has been a deficit of 50 percent or more in the rainfall, diesel
subsidy is being provided to farmers by the Government. Seed subsidy has
been enhanced. Funds available under the Central scheme for fodder have
been increased. Our effort is to ensure that people do not face
difficulty due to shortage of seeds, fodder or water in any part of the
country. It is good that we have a big stock of foodgrains because of
the hard work of our farmer brothers and sisters, and availability of
foodgrains is not a problem for us.
Brothers and sisters,
As far as creating an environment within the country for rapid
economic growth is concerned, I believe that we are not being able to
achieve this because of a lack of political consensus on many issues.
Time has now come to view the issues which affect our development
processes as matters of national security.
If we do not increase the pace of the country's economic growth, take
steps to encourage new investment in the economy, improve the
management of Government finances and work for the livelihood security
of the common man and energy security of the country, then it most
certainly affects our national security.
I promise to you today that our Government will work hard for India's
rapid economic growth and for shielding the country from the effects of
the global economic slowdown. I promise that we will work hard for
creation of new employment opportunities for our young men and women
living in villages and cities. We will make every possible effort to
secure the livelihood of our poor brothers and sister, our workers and
our farmers. We will leave no stone unturned to encourage investment in
our country so that our entrepreneurs can make a substantial
contribution to our economy.
My dear countrymen,
I believe that this period of difficulties will not last long. Even
as we face these problems, we should be encouraged by the fact that we
have achieved extraordinary successes in many areas in the last 8 years.
We now need to replicate these successes in newer areas.
Brothers and sisters,
It has been our endeavour in the last 8 years to empower our citizens
socially and economically so that they can contribute to the sacred
task of nation building.
Today, one out of every 5 households in the country has become
eligible to benefit from the Mahatma Gandhi Rural Employment Act through
a job card. In only the last one year we have provided employment to
more than 8 crore people under this scheme.
When the UPA Government came to power in 2004, we had promised that
we would provide electricity to all villages. To fulfill this promise,
we launched the Rajiv Gandhi Rural Electrification Scheme. More than 1
lakh new villages have been provided with electricity connections under
this scheme and now almost all the villages in the country have been
electrified. Our next target is to provide electricity to each and every
household in our country in the next 5 years and to also improve the
supply of electricity.
My dear countrymen,
No praise is high enough for our hard working farmers. They have
produced a record output of crops successively in the last 2 years.
Because of our Government's efforts for development of agriculture and
for protecting the interests of farmers, agriculture has grown at an
average rate of 3.3 per cent in the 11th Plan which is substantially
higher than the 2.4 per cent we achieved in the 10th Plan. In the last 8
years, we have doubled the support prices of crops. We are providing
loans at low interest rates to lakhs of farmers.
Our children are the biggest strength of our country. If our children
are provided with good education and are healthy, then our future would
be bright.
This is the reason why we have paid special attention to the needs of
children in our policies and programmes. The education of children has
been made mandatory by law. In the year 2006-07, only 93 per cent of
children in the age group 6-14 years were getting admission in schools.
Today almost all children in this age group are being admitted to
schools. More than 51,000 new schools have been opened in the country
and about 7 lakh teachers appointed in them in just the last 2 years.
Now we will focus on improving the quality of education. In the next few
months we will put in place a system of continuous assessment of the
benefit our children are getting from teaching. Participation of the
community and parents would be ensured so that they can be satisfied
with the quality of teaching.
The Mid-day-meal Scheme provides nutritious meals in schools for
about 12 crore children everyday. This is the biggest scheme of its kind
in the world.
In the last one and half years no new case of polio has come to light
and now India does not figure in the list of countries affected by this
disease.
Malnutrition in children is a big challenge for us. We have taken
steps in many dimensions to deal with this problem. In the last 8 years,
the number of mothers and children benefitting from the ICDS has
doubled. The process of making the ICDS more effective is in its last
stages and will be completed in the next 1 or 2 months.
We had launched the National Rural Health Mission in 2005 so that
health services can be extended to each village in the country. Today
this Mission is being implemented with the help of 10 lakh health
personnel including 8.5 lakh Asha workers. After the success of the
National Rural health Mission, we now want to expand the scope of health
services in our towns also. The National Rural Health Mission will be
converted into a National Health Mission which would cover all villages
and towns in the country. We are also formulating a scheme for
distribution of free medicines through Government hospitals and health
centres.
Brothers and sisters,
We want to create many new job opportunities for our youth in the
coming years. To achieve this it is necessary that we train them in
skills which our economy needs. It is our endeavour to put in place a
system in which training facilities are available in many new skills. We
also wish to provide short duration training courses of 6 weeks to 6
months for our young brothers and sisters. The National Skill
Development Council has formulated a major scheme for skill development
in which 8 crore people will be trained in the next 5 years. This is an
ambitious scheme which can be implemented only through a specialized
agency of the Central Government. Therefore, we are considering the
establishment of a National Skill Development Authority so that skill
development programmes all over the country can be implemented in a
coordinated manner. We would also need contribution from the private
sector and non-Governmental organizations in this work.
Creation of new employment opportunities is possible only when we
encourage industry and trade. For this we need to speedily improve our
infrastructure.
Recently we have taken new measures to accelerate infrastructure
development. Ambitious targets have been fixed in roads, airports,
railways, electricity generation and coal production. The Government
will take steps to increase investment for infrastructure development
with the help of the private sector. To attract foreign capital, we will
have to create confidence at the international level that there are no
barriers to investment in India.
Brothers and sisters,
Just 10 years back only 3 out of every 10 households in our villages
were benefitting from banking services. Today more than half of the
rural households get the benefit of bank accounts. It will be our
endeavour to ensure that all households benefit from bank accounts in
the next 2 years.
We want to create a system in which money from Government schemes -
pension for old people, scholarship for students and wages for labourers
- can be credited directly into people's bank accounts. This would
reduce inconvenience to the beneficiaries, make it easy for them to
receive payment and increase transparency. For this work, we will take
help from the Aadhar scheme under which about 20 crore people have been
registered so far.
To provide housing for our poor brothers and sisters residing in
urban areas of our country we will soon launch the Rajiv Housing Loan
Scheme. Under this scheme, people belonging to the economically weaker
sections would be given relief on interest for housing loans of less
than Rs.5 lakh.
This year we will present the Twelfth Five Year Plan for
consideration of the National Development Council. The Plan would
determine the future course of action on all important matters relating
to the country's development. It would lay down measures for increasing
our present rate of economic growth from 6.5 to 9 per cent in the last
year of the Plan. The Plan would focus special attention on areas
important from the point of view of reaching the fruits of development
to each citizen of our country and specially to the weaker sections of
our society. I have full confidence that the Centre and the States will
act together to implement the Twelfth Plan in an effective manner.
Brothers and sisters,
The incidents of violence which occurred in Assam recently are very
unfortunate. I know that these incidents have resulted in the disruption
of the lives of a large number of people. We fully sympathize with
those families which have been affected by the violence. We are doing
everything possible to provide relief to them. I also promise to you
that our Government will make every effort to understand the reasons
behind the violence and work hard with the State Governments to ensure
that such incidents are not repeated in any part of the country.
We have achieved success in many areas of internal security. In Jammu
and Kashmir, people participated in large numbers in the Panchayat
elections. There has been a reduction in violence in the North Eastern
States and we are engaged in dialogue with many groups there so that
they can join the mainstream of development. We have initiated new
schemes of development in areas affected by naxal violence to ensure
that the grievances of the people residing there, especially our
brothers and sisters belonging to Scheduled Tribes, can be removed and
their lot can be improved. However, we need to be constantly vigilant as
far as internal security is concerned. Communal harmony has to be
maintained at all costs. Naxalism is still a serious problem. The
incidents which occurred in Pune in the beginning of this month point to
the need for much more work to be done in the area of national
security. We will continue to do this work with sincerity in the future
also.
My dear countrymen,
I would like to congratulate our scientists and technologists who
have enhanced our prestige by successfully testing the Agni V Missile
and launching the RISAT- I Satellite in space this year. Recently the
Cabinet has approved the Mars Orbiter Mission. Under this Mission, our
spaceship will go near Mars and collect important scientific
information. This spaceship to Mars will be a huge step for us in the
area of science and technology.
Brothers and sisters,
We have seen a lot of discussion in the recent months about the role
of our armed forces and their preparedness. I would like to emphasise
here that our armed forces and paramilitary forces have defended the
security of our country both during war and peace with valour and
honour. Our soldiers have made the biggest of sacrifices, whenever
needed. Today I would like to reassure our countrymen that our armed
forces and paramilitary forces are prepared to face any challenge. The
Government will continue to work for modernizing these forces and
providing them with the necessary technology and equipment. Today, I
would like to thank our security forces, who are guarding our frontiers
bravely, from the bottom of my heart. We will continue to make efforts
for their welfare.
Our Government has set up a committee to examine issues relating to
pay and pension of armed forces personnel. This committee will also look
into matters concerning pension of retired men and officers and family
pension being paid to their families. We will take prompt action on the
recommendations of the committee, once they are received.
My dear countrymen,
Our Government has paid special attention to the welfare of Scheduled
Castes, Scheduled Tribes, minorities, women and other weaker sections.
The special needs of our tribal and backward districts are being met
through programmes such as the Integrated Action Plan, Backward Regions
Grant Fund and Tribal Sub Plan. Through the Forest Rights Act, we have
given proprietary rights to lakhs of our brothers and sisters belonging
to Scheduled Tribes on land on which they have been living for
generations. We are formulating a scheme to ensure that people belonging
to Scheduled Tribes can get fair and remunerative prices for the forest
produce they collect. The Government wants to speedily convert the
Mines and Minerals (Development and Regulation) Bill into a legislation.
Through this law we want to provide funds for the benefit of our tribal
brothers and sisters in the mining areas.
We will make the 15 points programme for minorities more effective.
The Multi-Sectoral Development Programme being implemented in districts
with large minority populations will be expanded.
We have enhanced the amount of post-matric scholarship available to
children belonging to Scheduled Castes, Scheduled Tribes, Other Backward
Classes and minorities. Our efforts to make these scholarship schemes
more effective will continue.We are considering a new and effective law
to put an end to the repulsive practice of manual scavenging and to
provide opportunities to those engaged in this practice to begin their
lives afresh.
Brothers and sisters,
Our commitment to make the work of the Government and administration
transparent and accountable stands. On the last Independence Day, I
promised you that we would take many steps for this purpose. I am happy
to state that during the last 1 year we have achieved good progress in
this area. The Lok Sabha has cleared the Lokpal and Lokayukta Bill. We
hope that all political parties will help us in passing this Bill in the
Rajya Sabha. A number of other Bills have also been presented before
the Parliament. The Cabinet has cleared a Public Procurement Bill. We
will continue our efforts to bring more transparency and accountability
in the work of public servants and to reduce corruption. But we will
also take care that these measures do not result in a situation in which
the morale of public functionaries taking decisions in public interest
gets affected because of baseless allegations and unnecessary
litigation.
Brothers and sisters,
In my first message to the country after assuming the office of Prime
Minister I had appealed to you to contribute to the sacred work of
nation building. I am very happy that today more of our citizens than
ever before, and specially the youth, are taking interest in issues
related to the progress of our society and country. Our Government
believes that the difficult problems which India faces can be resolved
only with the cooperation of the common man. It will be our endeavour
that in the coming time, still more people help us in tasks like removal
of poverty, illiteracy and inequality.
I believe that no power in the world can stop our country from
achieving new heights of progress and development. What is needed is
that we work together as one people for the success of our country. Let
us once more resolve that we will continue to work for a progressive,
modern and prosperous India.
Dear children join me in saying Jai Hind, Jai Hind, Jai Hind.
with thanks : India Today : LINK
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