NEW DELHI: Shubhra Banerjee received a water bill of Rs 4.23 lakh for a period of two months this year. Banerjee lives with her mother in a flat in Greater Kailash-II. Averaging about 35 units a month, their consumption for the period between April and June is an astounding 8,740 units. Complaints to Delhi Jal Board (DJB) have yielded no results.
Darshan Lal Madan, a resident of GK-II's E-block, has to pay a bill of Rs 3 lakh for a period of three months while Ajay Gupta, another resident of E-block, has to pay a bill of Rs 1.27 lakh.
DJB claims that its billing system has improved substantially after it implemented a new system last year and the consumers can bid farewell to elevated bills by the end of this year. This, however, has not made any difference to several consumers who have been slapped with bills running into lakhs.
Banerjee says that she has been chasing DJB officials but the only response she has received is a DJB staffer asking for Rs 30,000 to "settle the matter". "I had been calling their office and all I was told is that they are looking into my case," she added.
Reflecting more poorly on DJB's consumer records, Banjeree's connection is in the name of one Jaswinder Singh. "We brought the property from him in 1976 and have been writing since then to the water utility to change the name in its records. Again, nothing has happened," she said.
Contrary to what some DJB officials said might be a result of meter change, residents who have complained of escalated bills say their meters have not been changed and this is a most likely a result of incorrect meter reading.
with thanks : Times of India : LINK : for detailed news.
No comments:
Post a Comment