An Open Letter

An Open Letter (to whom they may concern and the authorities at the helm of affairs, right from Hon’ble Lt. Governor and Hon’ble Chief Minister of NCT of Delhi)

            We highly appreciate and acclaim the efforts being made at the top level by holding ‘video conferencing’ and having ‘bhagidari’ scheme, e-governance etc. etc. These are all, of course, get wide publicity through the media! But what is the situation at the ground level! This is worth probing into! Kindly also appreciate and help to resolve the problems. They are innumerable which have been ventilated through various communications and channels to the authorities concerned but no avail. Hence we are expressing over here with expectation that ‘some positive action’ will be taken in the right direction to resolve the problems on a time-bound programme basis. 

            Why we are in the age and time of e-governance the authorities concerned do not give publicity to their e-mail addresses, besides the help lines etc. which are hardly attended to and even attended, there ends the matter!  We have been repeatedly requesting and pleading with the authorities concerned only two minor things and these too are not attended to or complied with!  Can you make them alive to the situation and respond to the various complaints made?  We request them first to acknowledge all communications received by them and second to reply within a time limit and in case of difficulty to appreciate the problem better, give a call to the signatory to meet them in person to understand the problem in proper perspective and answer them at the spot what they propose to do!  Are we asking for more? Be yourself be the judge!!  Herein we are only highlighting and confining to the problems of the Anand Vihar Society which is one of the two biggest cooperative residential housing societies in East Delhi.

            Let’s go department-wise so that there is clarity and direct the grievances to the authorities concerned to respond within a time-limit and give us a target date by which the works required to be carried out will be completed.

• DJB: Water pipelines were laid over 3 decades back and they are getting corroded and warrant replacement;
• With the increase in population the gauge of the water pipe lines which may be replaced warrant a wider gauge
• The sewer lines too, which were laid over three decades back warrant replacement with a wider gauge to meet the requirements. Meanwhile, a thorough mechanized cleaning of the sewer lines is urgently needed to avoid blockade.
• Timings of supply of water to be publicized for information of all residents.
• OHT, which has become redundant and obsolete should be replaced with UGR at the same location.
• Billing system to be streamlined and simplified replacing the existing one.

• MCD: Inner roads and service lanes are in a very bad shape and they are required to be re-carpetted at the earliest.

• The entire storm water drains warrant thorough cleaning up and malba to be removed soon thereafter.
• The drains to be covered with appropriate size of concrete slabs where they are exposed to the sky.
• Kitchen gardens to be demolished to make space for parking of vehicles which has become a menace
• Builders to be warned not to block the roads with construction materials and malba which are required to be stacked properly and removed periodically.
• We appreciate the efforts being made by the local sanitary staff in maintaining cleanliness of the colony to a large extent despite mounting garbage!

• BSES: Switch boxes at the appropriate places should be fixed on the street light poles to save electricity which will be taken care of by volunteers in the Society

• CFL bulbs to be made available at subsidized rates to the residents or at cost price which could save electricity.
• We highly appreciate the sincere Herculean efforts being made by the BSES in maintaining/repairing and attending to complaints promptly!

• DDA: No attention is being paid to one portion of the District Park (Anand Vihar side)  facing the railway line for cleanliness, planting, watering, repair of the boundary walls etc.

• The walk-path requires repair/smoothening and avoid obstructions.
• A tree which had fallen a few months required to be removed.
• Provision of mast-light is urgently required for the benefit of senior citizens etc. who use the walking path in the nights as well.
• A few more concrete benches are required on this portion, indicated above, for the benefit of senior citizens

• Railway: The entire portion of land belonging to the Northern Railway at Anand Vihar railway station, Delhi Division, warrant through cleaning, lighting, sineage with display of timings of trains passing through this halt station and a clear path to reach the Anand Vihar terminal from this Anand Vihar suburban station.  Frequent ticket checking is required to be made and eliminate unauthorized loading of commercial goods from this station to Ghaziabad etc.

T.K. Balu

Hony. Secretary

Railway Board Employees’ Cooperative Housing Society Ltd.

Anand Vihar, Delhi-92.