Mis-behavior by the staff of DTC Low floor Bus

Dear Sh. Nanda,

Having gone through your grievance related to DTC, I have taken the liberty in forwarding the same to CMD, DTC. In fact, our RWA has written several letters on various issues related to DTC Bus service and when not responded, we filed the matter in PGC, GNCTD and on the first hearing, the Chairman, PGC referred us to CMD, DTC with whom, he spoke on phone to CMD, DTC and arranged a meeting with CMD,DTC. Till now we have had about 6 meetings and also 6 hearings in PGC. Most of the points have been appreciated by PGC and settled partly by DTC. One of the point was availability of reserved seat in DTC bus for Sr Citizen. It was proposed and recommended by PGC also that two seats (4 persons) meant for handicapped should be clubbed with one seat (2 persons) presently reserved for Sr Citizens and in the process there will be 3 seats (6 persons) as reserved for Handicapped, (preferably) and Sr Citizens exclusively. The preference will be given to handicapped and if handicapped is not available then 6 senior citizens can sit in the said reserved seats. CMD, DTC has not agreed till now but we are on his head and hopefully, we will able to convince. Otherwise, we will try our best for success on it. 

Thanks and regards,

Ashok Bhatnagar