NDPL : Plz look into the Excessive Billing & Meter Jumping

Head Consumer Services  

New Delhi

RE - CA/CRN # 60002033391-

Dear Sir/ Madam ,

I, Dr. Parkash Chander  r/o A- 43/ 2 DDA FLATS , NARAINA VIHAR , NEW DELHI vide CA/ CRN # 60002033391 would like to lodge a formal complaint about the excessive UNITS BILLED for the month of May- July 2012 vide bill # 010051542780.

We have been slapped with a bill with number of units consumed as 5182, in my entire 42 years of billing with old DESU , and present NDPL/ TATA power we  have never had this level of consumption recorded.

An amount of Rs.28470/- is expected of me , I am a RETIRED SENIOR CITIZEN  over 72 years of age ,with my meager PENSION benefits , this amount is wiping out my basic survival  RESERVES and creating uncalled financial HARDSHIP.

I have already visited INDER PURI customer care centre , they too have numerous cases of ERROR BILLING , since i have ZERO wiring defect ,and the most logical reason seems a case of meter jumping .

I would like to request you to please use your good office to  ensure at this uncalled ERROR  in UNITS consumed and an AVERAGE consumption billing may be initiated.

Please  treat this mail as my FORMAL COMPLAINT  and necessary corrective action  may be initiated at the earliest.

i may be contacted at 011-41414988 or alternatively at 9811176199 for any further information / clarification.

Thanking you in anticipation

Sincerely

Dr.Parkash Chander

A-43/2 Naraina Vihar

New Delhi-110028

India

Resi - +91-11- 41414988

Mob - 09899548800

E mail - dr.pchander@gmail.com