Bloggers may recall the struggle in which couple of us participated to reveal truth about cost and performance of BSES and Tata distribution companies in Delhi. There were written and oral submissions and our dear Sharama ji did wonderful job besides others. We feel satisfied that DERC LISTENED BUT our political bosses spannered the tariff reduction proposal of DERC. We need to know what is happening.
I take this opportunity to say that DESU had spent a good deal of money to buy equipment which helps work on LIVE LINES AND no shutting down of line or transformer is needed. It is really regretful to see that a complete transformer is shut down plunging almost complete colony into darkness even when a work is to be carried out on a line feeding a small segment of colony.
Further, regarding customer education or interaction with residence NO MINUTES ARE ISSUED. I draw attention to MEETINGS HELD IN KARKARDOOMA AND NIRMAN VIHAR. No minutes of meeting have been received (and not even issued). The representative of residents associations and societies had made several suggestions but we do not know what happened. BSES MUST HAVE at least a monthly meeting to know how consumers are reacting to their unsheduled and announced shedding or planned shedding.
Merely publishing in some obscure news paper does not satisfy us. Why TV CHANNELS OR NATIONAL NEWS PAPERS COULD BE MEDIUMS TO INFORM PUBLIC.
No comments:
Post a Comment